Call Clegg – an inspired or high-risk PR strategy?

Nick Clegg

Tomorrow, Nick Clegg, Deputy Prime Minister, debuts on London’s LBC radio station alongside presenter Nick Ferrari to take 30 minutes of calls from the station’s listeners.

Is this a public relations masterstroke, or a communications catastrophe in the making?

Time will tell. But it’s an interesting move on many levels.

At 9am on a Thursday, let’s be frank, the vast majority of the voting population will be at work and won’t hear how he tackles listeners questions and issues. So, unless as an audience we choose to select this for our podcast listening, we won’t necessarily hear him first hand. This means most people will only get an impression of his performance if he messes up and a resulting clip is shared endlessly online and repeated on other news stations at peak listening times. Is that how he wants opinions of him to be shaped? In this digital age he needs to be wary of what people can do with clips. His apology speech last year for breaking his promise not to raise university fees became a You Tube sensation when cleverly edited, voice sampled and set to music.

London is the capital and a vast audience in itself. But equally the majority of the country is unlikely to ever hear his views and performance, let alone contribute. They probably don’t even know he is committing to this show, although it was featured in national news media. LBC broadcast online, through Digital TV and have some Digital Radio coverage (see website), but listening figures through these mediums will be small in comparison. Generally speaking this exercise means he misses out on a chance to communicate with huge swathes of the country.

Let’s also hope he has practised his media training with vigour. The unpredictable nature of a live show means he is liable to face a complex array of questions. His credibility and performance will be marked by how he deals with individual callers who have very specific issues of great importance to them which are not mainstream issues like unemployment or benefits.  Can he offer insight and opinion on specific issues without glibly trotting out high-level catch-all phrases that we are used to hearing delivered by politicians on issues like the economy, policing, taxation etc.?

Call Clegg is a risky strategy. But let’s also give him enormous credit and recognise the upside too. Ahead of all his contemporaries in his own party and the opposition, this gives Nick Clegg a tremendous platform to build his profile in the eye of the public. The media of course will say, rebuild.  Politicians appear on one-off shows for interviews, but no one else is committing to a weekly phone-in.

Like a CEO who hosts ‘open mic’ type events with staff, or invites free-to-view Intranet question and answer sessions between themselves and their staff, Nick Clegg is putting himself in the firing line to field questions and opinion on any number of issues. That takes courage and some skill in how to respond.

If he can show empathy and an ability to relate to very personal issues, he has a real chance of building popular opinion in his status as a politician. The clever bit will be the way his support team recycle these ‘best bits’ so that the wider populace get to hear or read about them, and in turn have their opinions shaped on his insight and personality.

Written in: Communication Social Media 

Summly proves news consumption keeps on moving

Summly logo

Nick D’Aloisio is 17. He has launched the latest app phenomenon, Summly. Half a million people have downloaded this free iPhone app since launch on 1st November. It summarises the news you want to read into bite-sized chunks accessible via

Written in: Communication Knowledge Social Media 

Who can you trust?

Trust image for December blog

Ethics, professionalism and trust have been reoccurring themes on Swordplay recently. They have also been reoccurring themes in our society too, most notably related to the scandals at the BBC, the Leveson Report and the recent tragic consequences of the

Written in: Professional Services Trust 

Elegant simplicity

We’re glowing in Spada Towers.  And we haven’t even been at the sherry. Our Christmas e-card drew praise from the judges of the ‘Legal Christmas Card’ competition. An event more intensely contested than an Olympic 100m final. Edward Fennell of

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To tweet or not to tweet?

tweet-retweet 360

We enjoyed The Guardian’s side-ways look at Twitter hashtag disasters, posted online last week. Susan Boyle of former ‘Britain’s Got Talent’ fame is the latest to suffer a Twitter meltdown, as highlighted by The Guardian. It’s funny and you should

Written in: Communication Knowledge Professional Services 

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Thought for the day

If you become a star, you don’t change – everyone else does. Kirk Douglas, 1916 – present, American actor.

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